Privacy Policy
Effective Date: Dec 2, 2025
Last Updated: Dec 2, 2025
Alpine Property Management, Kansas City, LLC (“Alpine,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
1. Information We Collect
We may collect the following types of personal information:
Personal Identification Information:
- Name, date of birth, Social Security number
- Contact details (phone number, email address, mailing address)
- Government-issued identification (driver’s license, state ID)
Financial Information:
- Bank account information for rent payments
- Credit card or payment information
- Credit history and credit scores
- Income verification and employment information
- Tax identification numbers
Rental History Information:
- Previous landlord references
- Rental payment history
- Eviction records
- Lease agreements and applications
Property Information:
- Property addresses you own or rent
- Maintenance requests and communications
- Property inspection reports and photos
Website Usage Information:
- IP address, browser type, and device information
- Pages visited and time spent on our website
- Cookies and similar tracking technologies
2. How We Collect Your Information
We collect information through:
- Rental applications and lease agreements
- Direct communication via phone, email, text, or in-person
- Our website and owner/tenant portals (Propertyware)
- Third-party screening services (credit bureaus, background check providers)
- Public records and previous landlord references
- Payment processing systems
3. How We Use Your Information
We use your information to:
- Process and evaluate rental applications
- Screen prospective tenants (credit checks, background checks, eviction history)
- Manage lease agreements and tenant placement
- Collect rent and process payments
- Coordinate maintenance and repairs
- Communicate about your rental property or tenancy
- Comply with legal obligations and enforce lease terms
- Improve our services and website functionality
- Send important notices, updates, and service-related communications
4. How We Share Your Information
We Do NOT Share Your Information For Marketing Purposes
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
We May Share Your Information With:
Service Providers: Third-party vendors who assist us in providing services, including:
- Propertyware (property management software platform)
- Credit bureaus and background check companies
- Payment processors
- Maintenance contractors and vendors (only information necessary to complete work)
- Legal and accounting professionals
Property Owners: If you are a tenant, we share necessary information with property owners including rental payment history, lease compliance, and maintenance requests.
Legal Requirements: We may disclose your information when required by law, such as:
- In response to court orders, subpoenas, or legal processes
- To comply with fair housing laws and regulations
- To protect our rights, property, or safety, or that of others
- In connection with fraud prevention or investigation
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
5. Data Security
We implement reasonable physical, electronic, and administrative security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Security Measures Include:
- Secure servers and encrypted data transmission
- Restricted access to personal information (employees only access information necessary for their job functions)
- Regular security assessments and updates
6. Communication Consent
By providing your phone number, email address, or mailing address, you consent to receiving communications from Alpine Property Management, including:
- Phone calls, text messages (SMS), and emails
- Service-related notifications and updates
- Maintenance coordination and emergency communications
- Payment reminders and account statements
- Marketing communications about our services (you may opt out)
Opting Out:
- You may opt out of text messages at any time by replying “STOP” to any text message
- You may opt out of marketing emails by clicking “unsubscribe” in any marketing email
- You may request to opt out of phone calls by contacting us directly
- Please note: You cannot opt out of essential service-related communications required for your tenancy or property management
7. Cookies and Website Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our site.
Types of Cookies We Use:
- Essential cookies (required for website functionality)
- Analytics cookies (to understand website usage and improve performance)
You can control cookie settings through your browser preferences. Disabling cookies may limit certain website features.
8. Your Privacy Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal retention requirements)
- Withdraw Consent: Withdraw consent for certain communications at any time
- Data Portability: Request your information in a portable format (where applicable)
Important Note: We may retain certain information as required by law (such as lease agreements, financial records, and fair housing documentation) even after you request deletion. Retention periods typically range from 3-7 years depending on legal requirements.
To exercise these rights, contact us using the information below.
9. Third Party Links
Our website may contain links to third-party websites, including our Propertyware owner and tenant portals, Rently showing platform, and payment processors. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
10. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately.
11. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information (note: we do not sell personal information).
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. The “Last Updated” date at the top of this policy indicates when it was most recently revised. We encourage you to review this policy periodically.
For material changes, we will provide notice by posting a prominent announcement on our website or sending you an email notification.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Alpine Property Management, Kansas City, LLC
📞 Phone: 816-343-4520
- Senior Property Manager: Extension 102
- Accounting/Maintenance: Extension 103
- Leasing: Extension 106
📧 Email: info@alpinekansascity.com
🏢 Office Hours: Monday-Friday, 9:30am-3:00pm
Mailing Address:
208 NE 72nd St Kansas City MO 64118