Effective Date: January 1, 2025
Alpine Property Management Kansas City, LLC (“we,” “us,” or “our”) is committed to protecting the privacy of our tenants, property owners, prospective renters, website visitors, and all individuals who interact with our services. This Privacy Policy outlines the types of personal information we collect, how we use it, and the rights and choices available to you.
1. Information We Collect
We collect personal information in the following ways:
A. Information Provided by You
When you interact with us, you may provide the following details:
- For Renters & Prospective Tenants: Name, phone number, email address, rental application details (such as employment history, income verification, and references), and any information provided in lease agreements.
- For Property Owners: Name, phone number, email address, mailing address, bank account details (for rent distributions), and property details.
- For Website Visitors: Name, phone number, email address, and any information submitted through our website contact forms.
B. Automatically Collected Information
When you visit our website, we may collect:
- IP address, browser type, and device information.
- Cookies and tracking technologies to improve website functionality.
C. Information from Third Parties
We may receive information from:
- Tenant screening services (credit checks, background checks, rental history).
- Maintenance vendors and service providers involved in property repairs and management.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Tenant and Lease Management: Processing rental applications, lease agreements, rent collection, maintenance requests, and eviction proceedings.
- Property Owner Services: Managing rental properties, processing owner payments, and providing updates on property performance.
- Customer Support & Communication: Responding to inquiries, scheduling property showings, and sending important notifications.
- Marketing & Promotions: Sending property listings, special offers, and updates via email and SMS (only with your consent).
- Legal & Compliance: Meeting legal obligations, protecting against fraud, and ensuring lease and contract enforcement.
3. SMS & Email Communication Consent
By providing your phone number or email address, you consent to receive communications from Alpine Property Management Kansas City, including:
- Rent reminders, maintenance updates, lease renewal notices, and account-related information.
- Property updates and marketing messages about available rentals or services.
Opt-Out & Unsubscribe:
- SMS: Reply “STOP” to any message to opt out of SMS communications.
- Email: Click the unsubscribe link at the bottom of any email.
💡 Note: SMS consent is never shared with third parties for marketing purposes.
4. Information Sharing & Disclosure
We do not sell, rent, or share personal information with third parties for marketing purposes. However, we may share information with:
- Service Providers & Vendors: Maintenance contractors, background check services, and payment processors to facilitate property management.
- Legal Authorities: If required by law, to comply with legal obligations or protect our rights.
- Property Owners: For tenants, limited information may be shared with property owners to facilitate management.
5. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet is 100% secure.
6. Your Privacy Rights
Depending on your location, you may have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications.
- Request details about how we use your data.
To exercise these rights, contact us at info@alpinekansascity.com.
7. Cookies & Tracking Technologies
Our website uses cookies to enhance user experience and track website activity. You can adjust your browser settings to disable cookies if desired.
8. Updates to This Privacy Policy
We may update this policy from time to time. The latest version will always be available on our website.
9. Contact Us
For any privacy-related concerns or questions, contact us at:
📍 Alpine Property Management Kansas City, LLC
208 NE 72nd St, Kansas City, MO 64118
📞 816-343-4520
📧 info@alpinekansascity.com