Protect your home from flash flooding

With the rRainecent heavy rains and forecast for continued storms throughout the week, the Alpine team wants to remind all tenants of a few tips to protect your home.

–  Keep gutters free and clear of debris, i.e. leaves, twigs, etc., to help properly deflect water away from your property and keep your home dry.

– If your home has a basement, remember to store any items you want protected from leaks off the floor using pallets, shelving, or other strucutres. Missouri terrain makes sunken foundations, especially those in older homes, prone to some seepage during extremely wet weather.

– Be proactive! If you are experiencing leaks, move any items you do not want damaged away from the source and place buckets or other items below ceiling leaks to catch drips.

– If you live in an earth-contact homes or other house with a main level partially underground, sandbags can be used to direct water away from your property. If you do not sandbag or water finds its way in around sandbags, use a push broom to remove the bulk of the water and place fans to dry any remaining dampness.

As always, Alpine Maintenance is happy to help in the event your home does take on water. Please let the maintenance team know of any leaks or flooding in a timely manner so we can send a crew to asses the situation and make necessary repairs. If a leak goes unreported, you risk structural damage to the property. Maintenance issues can be reported through your Tenant Portal or by calling 816-800-5115.

Alpine Property Management is not repsonible for personal items damaged by leaks or floods, and we strongly recommend securing Renter’s Insurance to cover such damages. This can often be purchased through your car insurance agency for a minimal monthly cost.


Prepare your home for spring and potential rainy-season leaks

Spring is wonderful! Flowers blooming, birds chirping … and heavy rains!

Whether it’s a trickle or a flood, leaky basements are common in Missouri. Alpine is here to help! We want our tenants communicate with us in order to protect you and the integrity of the home you are renting. There may be several causes when it comes to wet basements. When you call our office, we can go through a few questions to help you troubleshoot.

Before leaks happen, you can also do a few things to stop the problem before it starts.
1. Make sure gutters are clean and free of leaves and debris, which block proper drainiage.
2. Ensure windows are closed and properly sealed.
3. Keep an eye on the main drain to make sure it is draining properly.

If you do experience basement leaks, take these steps to dry it out once the water is gone:
1. Place large fans toward any wet areas.
2. Lift wet carpet to let it dry.
3. Use a solution of water and bleach to kill any musty or wet smells and prevent mold from forming once carpets are dried out.

As always, if you have any questions, please let us know!



The Alpine Team


Need a property manager? See if Alpine is right for you!

Investing in rental property can be a big decision, or you might already be a seasoned pro. Either way, there are many factors to consider: location, price, condition, etc.

One of the biggest decisions, however, can be selecting a property management company. There are many situations owners will encounter and challenges they will face in regard to their rental property, and the right property manager will be there to assist all throughout.

So how do you know what company is the right company for you, and for your investment? Some key questions will help you make the right choice. If you’re in the market, give us a call at 816-343-4520.


When choosing a management company, start off with a little bit of basic background information.

How long has your company been in business? How many staff members do you have and what are their job functions? What professional organizations do you belong to or participate in? How many units do you manage, and where?

An established company will know what they’re doing and how to run their business effectively. They will also have a good support staff who specialize in the wide range of responsibilities required of such a company, and the business or individual employees might belong to professional organizations.

If they already manage a diverse portfolio of properties, you can find out if any of them are in similar neighborhoods to your own. They will likely have some properties that would rent for a similar price as yours, and you can ask what factors are accounted for in setting that price.

Feel free to ask about other industry- or company-specific rules, regulations or policies. You can also ask for references if you want to gain perspective from other clients versus the company itself.


There will, of course, be costs as associated with managing your rental. Find out how those will affect your profit margin.

What are your leasing fees and do they include any marketing costs? What are the management fees when the property is being rented? Are there any miscellaneous fees I could be charged for the management of my property?

Learn the final cost of doing business. The company will have to account for compensating the leasing agents who show your properties, the managers who sign your leases and the crews who maintain the homes, and you will want to account for those costs in setting your rent prices.


Not all property management companies will offer every service you or your tenants require during your tenure as a rental owner. Your portion of the job will be easier if you seek out a company that handles as much as possible in house.

What are the various services that you offer to your clients? Do you offer direct deposit for your owners? How do you collect rent from tenants? Do you conduct property inspections and, if you do, what charge is associated with them? What steps do you take to market properties?

You want to make sure that you find a property management company that can market, lease, manage, and sell your property. It is also important to make sure they can provide top-notch maintenance, conduct inspections, and administer in-depth background checks. You’re in an even better spot if they provide services to you as an owner, including statements, renter guarantees, etc


The numbers don’t lie! Asking for a few company stats can give you a good summary of multiple areas involved in management.

What percentage of your rentals are usually vacant? How long are your properties typically vacant? What percentage of tenants renew their leases? What percentage of tenants do you need to evict? What percentage of the billed rent is paid to owners by the last day of the month? What percentage of the security deposit is usually refunded to tenants?

These statistics can help assure you that the property management company you select  is thoroughly marketing your property and appropriately screening tenants. The vacancy rate should never be above 4 or 5 percent, and the vacancy length should not be overly long. You should also look for low eviction rates and a lease renewal rate above 80 percent. Rents collected on time and in full mean fewer evictions, less vacancy and better tenants. Tenants who renew are steady cash flow for you, and those who receive back the largest portion of their deposits when they do move on took good care of your home.


In case all the questions you have up front aren’t enough, you’ll certainly have questions once you sign on with a property manager. Find out how you, the management company, and tenants will interact once the ink dries.

How many property managers will I interact with and how often? How do your tenants contact you? How quick is your average response time to owners and tenants?

Determine the type of interactions you will have with a property manager on a regular basis and what kind of information they will send to you monthly, quarterly, annually, etc. Managers should be communicating effectively with both their owners and tenants. Tenants will have questions and concerns too, and as the owner, you will want to be sure those issues are handled in a timely manner.


Investing in rental property is quite literally inviting a stranger into YOUR home. Be sure your management company is placing good tenants and handling appropriately handling any issues that might come up in regard to them.

What are your income requirements for tenants? Is there a grace period for tenants to pay their rent? What control do I have over the tenant lease agreement? Do you require tenants to have renter’s insurance?

Successful property managers make sure prospective tenants make enough income to pay the rent, for the good of both the tenant and the owner. They will also keep rental collection timelines tight and ensure that tenants adhere to the clauses of their leases. You should have some input in this lease agreement but also feel confident that the company’s standard lease would cover you well.


If it ain’t broke, don’t fix it … But what if it does break? Know before an emergency how maintenance issues will be addressed.

Is there a maintenance reserve requirement? How are maintenance requests handled? How do you go about notifying me if there is a cost for maintenance?

Having a reserve maintenance fund helps property managers tackle issues for tenants that need to be addressed immediately, but you shouldn’t need to put so much in reserve that you wouldn’t have to provide approval if the costs start piling up. You wouldn’t want to receive large maintenance bills without a conversation first. Make sure maintenance policies keep you in the loop while also taking care of your tenants.


A good property management company will have its finger on the pulse of the industry and their market, which can help you make the best of your investment going forward.

How much advice can you give me to help with growing my property portfolio? What market updates and education can you offer?

Property investments can be very lucrative, and it is helpful to have a property manager who will help you grow. A good management company can help you with anything from buying your first property to finding additional ones in up-and-coming neighborhoods.


Because there’s no such thing as a stupid question … especially when it comes to business. Some additional questions you may want to consider:

-What software do you use to help you manage properties effectively?

-What steps do you take to be “available” to your owners?

-In your opinion, what should a property look like when it is ready for tenants?

-Should we put a rental property on the market before it is ready for tenants?

-Do you employ bilingual or multilingual employees?

For more complete answers to these and other questions, please visit to read this post in full.

Protect yourself, your home (and your bills) from cold weather

With the recent cold weather, Alpine would like to share a few tips to help you save on your utilities and help you stay safe and warm this winter.


  • Clean your gutters. Inspect and clean your gutters and downspouts. Full gutters can cause leaky basements, thus ruining your personal belongings.
  • Keep it warm. Seal gaps and cracks around windows and doors with weather-stripping and caulk to save money on your heating bill.
  • Check your faucets. Drain and winterize outdoor faucets and irrigation systems. For your water spigots outside, cover them with styrofoam faucet covers (available at Lowe’s or Home Depot). If you have exposed water pipes, you may want to cover them with pipe cover. Keeping your indoor faucets running at a slow trickle (about a pencil’s diameter) during the evening or overnight can actually prevent freezing and breaks. Frozen and broken pipes mean no water for possibly days, and they can make your water bills shoot sky high! If you should ever have a water line you feel is freezing but not burst, place a space heater nearby or use a hair dryer to warm the line before calling for repairs. If a water line ever does burst in your home, TURN OFF THE MAIN first, then call maintenance.
  • Freshen your filter. Clean or replace dirty furnace filters. Filters should be changed once a month. Also check the batteries in your thermostat to keep the temperature correct. You should keep your furnace on at all times during freezing temps. While you may be trying to save some cash on your heating bill by using electric heaters, you may end up with no water due to frozen water lines in the walls – and an even bigger bill for the cost of repairs as a result of the damage.
  • Gather around the hearth. Check fireplaces for soot or creosote build-up. Better yet, if you plan on using your fireplace, schedule a visit from a reputable chimney sweep. DO NOT attempt to clean it yourself.
  • Keep your family safe at home. A home safety check should be an annual ritual in every household. This is a good time to change the batteries in your smoke detectors and carbon monoxide monitors. Consider going the extra mile and vacuuming the dust out of the sensors to ensure the detectors get an accurate reading of smoke or carbon monoxide. Review fire escape plans, and rid your home of old newspapers and other fire hazards. You may want to keep spare blankets and flashlights ready in case of emergency. If you have an emergency kit, check it. If you don’t have an emergency kit, you may want to consider getting one.
  • Store air conditioners. If you have removable window air conditioners, be sure to unplug them before taking them down. Dust and clean before covering or storing.
  • Be safe. Please do not heat your home with the stove. Also, your furnace may smell when you first turn it on (if you have not yet). It takes a few minutes to get the smell out.
  • Rake, rake, rake. It’s important to remove fallen leaves from your lawn if they still remain from fall. When leaves become wet from rain or snow, they can form a mat that will suffocate the grass and breed fungal diseases.

If you should ever need the Alpine maintenance team, please call 816-800-5115.

Stay warm, everyone!


Alpine Cares

’Tis the season to spread joy, and what better way to do that than helping a resident in need!

Alpine Property Management, along with its partner company, MC Properties, celebrated the holidays this year by giving back. Alpine values its tenants and wants to keep great people in our great homes. So when one of our tenants lost her husband, the Alpine Team jumped into action. The result? An awesome Christmas surprise for a very deserving woman!

Alpine and MC employees and owners, as well as contractors, maintenance crews, leasing agents and fellow tenants, banded together to collect nearly $600 in cash and gift cards to help out our wonderful tenant. In addition, the team collected household goods and other items for her and her children.

As a team, we find it important give back, especially to someone who worked so hard through such a difficult time. And everyone deserves a break – especially at the holidays!


Here’s hoping the rest of our Alpine tenants and owners have a happy holiday season!